Optimize your sales process with AI-powered virtual sales agent

Enable automated customer messaging, improve your sales team’s efficiency, and reach global audiences more easily.

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Business never stops with Conversational AI

More and more companies around the globe are building rapport with their customers via Conversational AI – a deep machine learning discipline facilitating voice, text and visual communication between people and machines.

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How can AI-powered chatbots transform your business?

 

Be available for the conversation 24/7

Intelligent virtual conversational agents provide uninterrupted communication around the clock, promptly guiding interested clients to the information they need in their native language, handling text or voice inputs, and using the preferred communication channel.

 

Save costs and improve efficiency

Instant automated response solution can help you saving many man-hours spent on routine and monotonous handling of repetitive requests and causing a lot of frustration for your client facing employees.

By introducing intelligent virtual agent your customer support personnel can focus on more important tasks like handling complex queries, providing personalized customer care, and making improvements to your business processes.

 

Choose AI that speaks your customers’ language

Avoid miscommunication, establish trust, and let people express themselves easily! Tilde has achieved excellence in developing machine learning-based solutions for most European languages, providing the leading text and voice processing solutions for the Baltic languages.

Automate up to 80% of your customer conversations

AI-powered virtual sales agent can take over repetitive conversations and help your customer support team by:

Answer FAQ

 

Answering majority of standard questions about your products and/or services

Client feedback

 

Advising on finding the best-fit product or service

Solve problems

 

Helping to solve basic technical issues

Info specialist

 

Identifying the nature of the client inquiry and connecting to the right specialist

Sales

 

Informing about the product delivery as well as Return & Refund policies

Analytics

 

Gathering important customer data and collecting feedback

 

Showcase

Conversational AI: Insights

Signe

AI solution reduces customer service workload by 25%

As the pandemic broke out, there was a sudden and unexpected surge in queries. The virtual assistant Signe has taken over a quarter of all consultations.

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Practical Examples

Practical examples: how to overcome the challenges of the digital age

The rapid development of technologies has significantly expanded the range of solutions available to businesses to improve their competitiveness and customer service, and to increase efficiency.

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Chatbot trainer

The road from a Customer Service Representative to a chatbot trainer

The rapid development of technologies has significantly expanded the range of solutions available to businesses to improve their competitiveness and customer service, and to increase efficiency.

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