Transition from e-Gov to i-Gov with Conversational AI solutions
As intelligent chatbots can quickly access public data, they can provide instant answers to questions and help navigating the jungle of information – any channel, any language!
Unlocking the full potential of Conversational AI for Government institutions
Public organizations need to consider channels that citizens use in their everyday lives to optimize public e-services, improve communications, and raise awareness of important topics.
A world of opportunities
A virtual agent interactively engages with your users on their desktop or from a mobile device to provide helpful guidance on various topics:
Conversational AI: Insights
From e-Gov to i-Gov : AI powered public governance in Latvia
A single platform for chat-bot development is available for all governmental bodies and serves as a home for the Latvian public virtual agents.
Transition from E-gov to I-gov with Conversational Ai
AI-powered bots have become a popular communication channel for different e-services, and this development will remain relevant long after current pandemic.Read more
Virtual employee who advises 5-6 thousand taxpayers per month on the average
Toms, the virtual assistant of the State Revenue Service, advises Latvian residents on taxation and customs. When on-site visits are impossible, he facilitates smooth running of the Customer Services.Read more