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AI brain
The AI helps our chatbot in accurately recognizing the user intent despite grammatical mistakes for the bot to keep learning and engaging in ever better conversations.
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Be where your customers are
Connect to any channel your customers prefer, including websites, customer portals and service platforms, as well as your social media accounts.
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No coding skills needed
AI does not have to be difficult. Instead of a code, we provide a user friendly interface, intuitive design and customer support, if you ever get lost.
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Multilingual support
Our chatbots enable meaningful conversations in all European languages, and specialize in the Baltic languages
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Voice-enabled chatbots
Tilde’s AI platform supports conversational voice agents for multiple languages.
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Feature-rich messaging
Use a variety of elements to enrich your communication and to improve chatbot communication with customers, e.g. images, hyperlinks, emoticons, cards, gifs, videos, etc.
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Customized communication
Tilde’s AI platform features user identification and authentication tools for the end user to enjoy personalized communication.
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Machine-human synergies
Give your customers the best of both worlds: let chatbots handle simpler routine queries freeing up human agents for complex issues.
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Multiple conversations at the same time
Chatbots can simultaneously engage with almost an unlimited number of incoming customer requests – it can become a real lifesaver if a major failure strikes.
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Powerful analytics
Get to know your customers better to deliver tailor-made experiences and make smarter business decision in the future.
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More than just FAQs
Our chatbots can collect feedback, fill in applications, promote and cross-sell products/services, help in hiring and training new talents.
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High security standards
Tilde’s AI makes sure that all customer service conversations are properly compiled and stored.
Just try it!
Book a demo today to see what Tilde’s AI chatbot can do for your business tomorrow.